Frequently asked questions
Everything you need to know about FitBear, privacy, and getting started.
What is FitBear?
FitBear is a friendly, chat-first fitness app that helps beginners build sustainable habits with personalized workout plans, tracking, and encouragement.
Is FitBear free?
FitBear is free to get started. If paid plans are available in your build, Apple or Google shows the exact price and renewal terms before purchase. See Pricing.
Do I need a gym to use FitBear?
No. FitBear can help you train at home or in a gym. You can tailor recommendations to your available equipment and schedule.
Is FitBear medical advice?
No. FitBear is for general fitness and wellness guidance only. It isnβt a replacement for professional medical advice, diagnosis, or treatment. If you have health concerns or pain, talk to a qualified healthcare professional.
What information does FitBear collect?
FitBear may collect account details, fitness goals, workout logs, nutrition logs, and (if you choose) photos you upload for features like meal analysis. Details are in our Privacy Policy.
Can I connect Apple Health or wearables?
Yes. You can optionally connect Apple Health and allow FitBear to read selected daily metrics (like sleep, HRV, steps, and resting heart rate). You can pause sync, disconnect, export imported data, or delete imported health data anytime in Connected Data Sources. Health data is never sold or shared with advertisers or data brokers.
How does FitBear use AI?
FitBear uses AI to help generate personalized plans and chat responses. Some information you provide may be processed by AI service providers to deliver these features. See our Privacy Policy for more on data handling and third parties.
Can I delete my data?
Yes. You can delete your FitBear account in-app from Profile β Privacy & data β Delete account. We may retain limited information where required by law or for legitimate business purposes such as security and fraud prevention. See the Privacy Policy for details.
How do subscriptions and cancellations work?
If paid plans are available, subscriptions are managed through Apple App Store or Google Play (depending on your device). You can cancel anytime in your store account settings; access typically continues until the end of the billing period. Deleting your FitBear account does not cancel store-managed subscriptions automatically.
Where is FitBear available?
FitBear availability depends on the app store region and device compatibility. The website pages are accessible anywhere; app features may vary by region.
How do I contact support?
Visit the Help Center or use the Contact Us page.